RPost often receives comments from customers where their use of RPost services provided them with a winning advantage in dispute resolution situations. Nine year RPost customer, Engel & Siegel, LLC, a Chicago-based law firm, reports that they began using RPost’s Registered Email services after an experience where they had sent a letter by US Postal Service certified mail service with return receipt green card. While the postal service certified mail green card was sufficient to prove receipt of the letter envelope, the green card record of delivery was discarded as evidence of receipt of the enclosed letter after the recipient claimed the certified mail envelope was empty.
With certified mail, there was no way to prove that there was an enclosed letter, and thus, no way to prove the content received.
Since that time, reports Donald Engel, managing partner of Engel & Siegel, they have been sending important correspondence and legal notices as Registered Email messages using the RPost services, providing them with court-admissible proof of message delivery, content of each attached PDF letter, and uniform time of receipt.
With RPost, Engel reports, “we now have no problems proving what was sent, delivered, opened, and attached. “We have used the RPost Registered Receipt email record successfully in court, presenting the RPost record with the RPost provided court-admissibility white paper. We have used the white paper and the RPost record in court on two occasions with a great deal of success — with RPost, the judge ruled in our favor.” The Registered Email record and the RPost white paper have been accepted in both state and federal court in the United States.”